At WebOnFlow LLP ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or engage with our services, including website design, development, copywriting, and SEO.

By accessing our website or using our services, you agree to the terms described in this Privacy Policy.

Who We Are

WebOnFlow LLP is a digital agency based in Austin, Texas, providing professional web design, development, copywriting, and SEO solutions to businesses of all sizes.

Business Address: 7600 Chevy Chase Dr, Suite 300, Austin, Texas - 78752
Email: edwinjohnson@webonflow.com
Phone: +1 (512) 644-7198

Information We Collect

We collect information to deliver our services effectively and improve your experience. The types of information we may collect include:

• Personal Identifiable Information (PII): Your name, company name, email address, phone number, and any other information you provide via forms, emails, or direct communication.
• Business and Project Details: Project briefs, website content, or business data you share with us while using our services.
• Technical Data: IP address, browser type, pages visited, time spent on the website, and other usage data via tools like Google Analytics.
• Cookies and Tracking: We use cookies and similar technologies to enhance site functionality and understand user behavior.

How We Use Your Information

We use your information to:

• Provide and manage our services including website design, development, copywriting, and SEO
• Respond to inquiries, provide estimates, and manage ongoing projects
• Send service updates, proposals, invoices, or important communications
• Improve our website performance and customer experience
• Comply with legal obligations and industry standards
• Protect our rights, users, and systems from abuse or fraud

Legal Basis for Processing (For EU Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Your consent
• The performance of a contract
• Compliance with a legal obligation
• Our legitimate business interests

How We Share Your Information

We do not sell your data. We only share your personal data in limited circumstances:

• With trusted third-party service providers (e.g., hosting, analytics, payment processors)
• When required by law, legal processes, or to protect our rights
• As part of a business transfer, merger, or acquisition (if applicable)

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce agreements.

Data Security

We take appropriate security measures to protect your personal information, including encryption, access controls, and secure data storage.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated data
• Request deletion of your personal data
• Withdraw consent to marketing or data processing
• Lodge a complaint with a data protection authority (if in the EU or UK)

To exercise any of these rights, please contact us at edwinjohnson@webonflow.com.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to:

• Analyze website traffic
• Improve site performance
• Remember user preferences

You can adjust your browser settings to refuse cookies. Please note that disabling cookies may impact some functionality of our website.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the content, privacy practices, or security of those websites. We recommend reviewing their privacy policies before sharing any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete it.

Marketing and Communication

If you opt in, we may send occasional updates about new services, insights, or company news. You can opt out of these communications anytime by clicking the unsubscribe link or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with the updated date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

WebOnFlow LLP
7600 Chevy Chase Dr, Suite 300
Austin, Texas - 78752
Email: edwinjohnson@webonflow.com
Phone: +1 (512) 644-7198

Effective Date: July 24, 2025

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